Contact Sacred Support
Email is our primary support channel. Messages go directly to the team that builds and maintains Sacred.
- Operator
- Promethion Tech, doing business as Sacred (Muslim Buddy)
- Support email
- developer@sacredtracker.app
- Support website
- sacredtracker.app/support
What we can help with
- App bugs, crashes, or unexpected behavior
- Account access, sign-in, and data deletion
- Purchases, subscriptions, and feature access
- Prayer times, Qibla, notifications, and widgets
- Backup, sync, and device migration
- General feedback and feature requests
What to include
Help us investigate by including the following details when relevant:
- Your device model and operating system version
- Your Sacred app version
- A short description of what happened and what you expected
- Steps that reproduce the issue
- A screenshot or screen recording, with sensitive details removed
Please do not send passwords, authentication codes, payment card details, or sensitive worship and health information.
Privacy and terms
For details about data handling and service terms, review these pages.